To reserve your space on a tour, a 15% deposit per person is required and payment should be made via bank transfer or with a credit card (Visa or MasterCard).
The balance of your tour payment is due 60 days prior to the departure date. If the tour you select begins within 60 days of booking, final payment is due at that time. Failure to receive the remainder of your trip balance by the due date will be considered a cancellation.
Cancellation / Refund Policies
All cancellations must be made in writing. Cancellation fees are according to the following table:
- Cancellations received 121 or more days prior to trip start: 10%
- Cancellations received 120 – 61 days prior to trip start: 15%
- Cancellations received 60 – 31 days prior to trip start: 50% Of Trip Price
- Cancellations received 30 days or less prior to trip start: 100% Of Trip Price
Changing Tour Dates
If we are notified of a change to your scheduled tour date 6 months prior, you can apply your tour deposit to another departure date without penalty. This change can be up to 1 calendar year in advance and is subject to availability. Otherwise, the above Cancellation Fees will be applied.
As Spain-taneous Private Tours are custom built and created with specific dates in mind, any modifications will incur a 15% surcharge.
No refunds will be issued due to late arrival / early departure / unused portion of a tour.
All participants will receive in their confirmation packet an “Assumption of Risk / Liability Waiver” form, which must be signed and received 60 days prior to tour departure or the reservation will be treated as a cancellation.
Fresco Tours reserves the right to change, modify, or cancel a tour prior to departure for any reason, including lack of participants (minimum 4 participants) or acts of nature and/or circumstances beyond our control. In this case, any payments received will be refunded in full and this will constitute full settlement. Fresco Tours is not responsible for any additional expenses due to a canceled tour, such as the purchase of non-refundable airline tickets.
Fresco Tours reserves the right to accept, refuse, or decline any tour member’s participation at any time for any reason. In such a case, Fresco Tour’s liability is limited to the actual cost of the unused services.
We strongly suggest the purchase of travel and trip cancellation / interruption insurance, as we cannot make exceptions to our cancellation policy.