Dear Alex,

I just got off the phone with Pat who was singing  your praise. The family was so pleased with your services – the guides, your attention to all details, how smoothly everything was organized. There were so many places you could have slipped up – and you never did! They were especially delighted to meet you and have you join them on their walk.

I mean this sincerely —  I have been in the travel business a long time and have rarely been as impressed by the diligence and responsiveness of an organization as I was by yours.

My thanks for helping me plan a special trip for special clients.

Best regards,

Margery